On occasion, we do have packages that get lost in transit. If this appears to have happened to your box, please contact us at email@example.com. We will file a claim with the shipper and send you out a replacement box.
Articles in this section
- When do you send out boxes?
- What countries do you ship to?
- I don’t see my country listed, but want to get a box. How do I do this?
- I got an e-mail saying that my box was shipping, but I still don’t have it.
- How long does it take for my box to ship?
- I got an e-mail saying my label was printed, but the package hasn’t moved yet. Where is my box? I really need my box! MY LIFE DEPENDS ON THIS BOX.
- It has been over a week and my package seems to be stuck somewhere. What am I supposed to do now? I mean, should I drive out to Colorado and pick it up myself, or what?
- Where can I change my shipping address?